/* BGCS - Returns: theme-friendly, accessible customer wizard. No global selectors. */
.bgcsr-portal {
  --bgcsr-accent: var(--wp--preset--color--primary, #163832);
  --bgcsr-accent-contrast: #fff;
  --bgcsr-text: #182824;
  --bgcsr-muted: #58645e;
  --bgcsr-border: #d9e2dc;
  --bgcsr-subtle: #f6f8f7;
  --bgcsr-surface: #fff;
  max-width: 920px;
  margin: 0 auto;
  color: var(--bgcsr-text);
  font: inherit;
  line-height: 1.55;
  overflow-wrap: anywhere;
}
.bgcsr-portal *, .bgcsr-portal *::before, .bgcsr-portal *::after { box-sizing: border-box; }
.bgcsr-portal [hidden] { display: none !important; }
.bgcsr-portal .bgcsr-sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
.bgcsr-shell { border: 1px solid var(--bgcsr-border); border-radius: 12px; background: var(--bgcsr-surface); padding: clamp(16px, 3vw, 32px); }
.bgcsr-heading { padding-bottom: 14px; }
.bgcsr-heading h2 { color: inherit; font-size: clamp(20px, 2.5vw, 25px); line-height: 1.3; margin: 0 0 8px; font-weight: 700; text-wrap: balance; }
.bgcsr-heading p { color: var(--bgcsr-muted); max-width: 68ch; margin: 0; }
.bgcsr-progress { border-top: 1px solid var(--bgcsr-border); margin: 16px 0 20px; padding-top: 18px; }
.bgcsr-progress__heading { display: flex; gap: 8px 16px; align-items: baseline; justify-content: space-between; margin-bottom: 14px; }
#bgcsr-step-counter { font-size: 12px; color: var(--bgcsr-muted); white-space: nowrap; }
#bgcsr-step-title { font-size: 14px; font-weight: 650; }
.bgcsr-step-list { display: flex; align-items: flex-start; padding: 0; margin: 0; list-style: none; }
.bgcsr-step-list li { flex: 1 1 0; min-width: 0; position: relative; display: flex; flex-direction: column; gap: 7px; align-items: center; text-align: center; color: var(--bgcsr-muted); font-size: 12px; }
.bgcsr-step-list li:not(:last-child)::after { content: ''; width: calc(100% - 38px); position: absolute; top: 15px; left: calc(50% + 19px); border-top: 1px solid var(--bgcsr-border); }
.bgcsr-step-list__number { display: flex; justify-content: center; align-items: center; width: 32px; height: 32px; border: 1px solid var(--bgcsr-border); border-radius: 50%; background: var(--bgcsr-surface); color: var(--bgcsr-muted); font-size: 12px; font-weight: 700; font-variant-numeric: tabular-nums; position: relative; z-index: 1; }
.bgcsr-step-list__label { max-width: 100%; line-height: 1.35; }
.bgcsr-step-list li.is-current { color: var(--bgcsr-text); font-weight: 700; }
.bgcsr-step-list li.is-current .bgcsr-step-list__number { background: var(--bgcsr-accent); border-color: var(--bgcsr-accent); color: var(--bgcsr-accent-contrast); }
.bgcsr-step-list li.is-completed .bgcsr-step-list__number { border-color: var(--bgcsr-accent); color: var(--bgcsr-accent); }
.bgcsr-card { border: 1px solid var(--bgcsr-border); border-radius: 9px; background: var(--bgcsr-surface); padding: clamp(16px, 2.4vw, 24px); margin: 0 0 16px; }
.bgcsr-card h3, .bgcsr-card h4 { font-size: 17px; line-height: 1.35; font-weight: 700; color: inherit; margin: 0 0 12px; text-wrap: balance; }
.bgcsr-card h4 { font-size: 15px; }
.bgcsr-portal p { margin: 0 0 15px; }
.bgcsr-portal .bgcsr-muted { color: var(--bgcsr-muted); font-size: 13px; }
.bgcsr-portal label:not(.bgcsr-mode-option) { display: block; font-weight: 600; margin: 0 0 5px; font-size: 13px; }
.bgcsr-portal input:not([type="hidden"]):not([type="radio"]), .bgcsr-portal textarea, .bgcsr-portal select { display: block; background: var(--bgcsr-surface); color: var(--bgcsr-text); width: 100%; max-width: 100%; min-height: 42px; padding: 9px 12px; border: 1px solid #8c9891; border-radius: 6px; font: inherit; font-size: 14px; box-shadow: none; }
.bgcsr-portal textarea { min-height: 92px; resize: vertical; }
.bgcsr-portal input[readonly] { background: var(--bgcsr-subtle) !important; }
.bgcsr-portal input:focus-visible, .bgcsr-portal textarea:focus-visible, .bgcsr-portal select:focus-visible, .bgcsr-portal button:focus-visible, .bgcsr-portal a:focus-visible, .bgcsr-portal summary:focus-visible { outline: 2px solid var(--bgcsr-accent); outline-offset: 3px; }
.bgcsr-fields { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 16px; }
.bgcsr-fields > p { min-width: 0; }
.bgcsr-code-field { max-width: 240px; }
.bgcsr-actions { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; justify-content: flex-start; margin: 18px 0 0; }
.bgcsr-btn { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-width: 100px; min-height: 42px; border-radius: 6px; border: 1px solid var(--bgcsr-border); padding: 9px 16px; background: var(--bgcsr-surface); color: var(--bgcsr-text); font: inherit; font-size: 14px; font-weight: 650; text-align: center; cursor: pointer; text-decoration: none; touch-action: manipulation; transition: opacity 160ms ease, border-color 160ms ease, background-color 160ms ease; }
.bgcsr-btn--primary { background: var(--bgcsr-accent); color: var(--bgcsr-accent-contrast); border-color: var(--bgcsr-accent); }
.bgcsr-btn--primary:hover:not(:disabled) { filter: brightness(.92); }
.bgcsr-btn--outline:hover:not(:disabled) { border-color: var(--bgcsr-accent); background: var(--bgcsr-subtle); }
.bgcsr-btn:disabled { opacity: .55; cursor: not-allowed; }
.bgcsr-text-link { display: inline-block; border: 0; background: transparent; color: var(--bgcsr-accent); font: inherit; font-size: 13px; font-weight: 600; text-decoration: underline; text-underline-offset: 3px; cursor: pointer; padding: 6px 0; margin-top: 10px; }
.bgcsr-products { margin: 18px 0 12px; }
.bgcsr-product { display: grid; grid-template-columns: 64px minmax(0, 1fr) minmax(120px, 150px); align-items: start; gap: 12px; padding: 14px 0; border-bottom: 1px solid var(--bgcsr-border); }
.bgcsr-product:first-child { border-top: 1px solid var(--bgcsr-border); }
.bgcsr-product__image img { display: block; width: 64px; height: 64px; border-radius: 6px; object-fit: contain; }
.bgcsr-product__text { min-width: 0; }
.bgcsr-product__text strong, .bgcsr-product__text span, .bgcsr-product__text small { display: block; }
.bgcsr-product__text span, .bgcsr-product__text small { color: var(--bgcsr-muted); margin-top: 3px; font-size: 12px; }
.bgcsr-product__quantity input { max-width: 125px; }
.bgcsr-review { margin-top: 12px; padding: 16px; border-radius: 8px; border: 1px solid var(--bgcsr-border); background: var(--bgcsr-subtle); }
.bgcsr-review__list { margin: 0; display: grid; gap: 12px; }
.bgcsr-review__list > div { border-bottom: 1px solid var(--bgcsr-border); padding: 0 0 10px; }
.bgcsr-review__list > div:last-child { border: 0; padding-bottom: 0; }
.bgcsr-review dt { color: var(--bgcsr-muted); font-size: 12px; margin-bottom: 2px; }
.bgcsr-review dd { margin: 0; white-space: pre-wrap; overflow-wrap: anywhere; font-size: 14px; }
.bgcsr-review .bgcsr-muted { margin: 14px 0 0; }
.bgcsr-message { margin: 10px 0; font-size: 13px; overflow-wrap: anywhere; }
.bgcsr-message:empty { display: none; }
.bgcsr-message--error { border: 1px solid #b75b5b; background: #fff3f2; padding: 10px 12px; border-radius: 6px; color: #822929; }
.bgcsr-message--ok { border: 1px solid var(--bgcsr-border); background: var(--bgcsr-subtle); padding: 10px 12px; border-radius: 6px; }
.bgcsr-result { border: 1px solid #9fbba9; background: #f2f9f3; color: #163832; padding: 18px; border-radius: 8px; margin: 12px 0; }
.bgcsr-result h2, .bgcsr-result h3 { color: inherit; margin: 0 0 8px; font-size: 19px; }
.bgcsr-result p { margin: 0 0 8px; }
.bgcsr-footer { border-top: 1px solid var(--bgcsr-border); padding-top: 15px; display: flex; flex-wrap: wrap; gap: 10px 22px; color: var(--bgcsr-muted); font-size: 13px; }
.bgcsr-footer a { color: var(--bgcsr-accent); }
.bgcsr-footer details { flex-basis: 100%; }
.bgcsr-footer summary { cursor: pointer; font-weight: 650; }
.bgcsr-footer details p { margin: 8px 0 0; }
.bgcsr-hp { position: absolute !important; top: -9999px; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.bgcsr-enhanced #bgcsr-general > h3, .bgcsr-enhanced #bgcsr-general > p { display: none; }
.bgcsr-enhanced [data-bgcsr-stage] { margin: 0; }
@media (max-width: 650px) {
  .bgcsr-fields { grid-template-columns: minmax(0, 1fr); }
  .bgcsr-step-list__label { display: none; }
  .bgcsr-progress__heading { justify-content: flex-start; flex-wrap: wrap; }
  .bgcsr-portal input:not([type="hidden"]):not([type="radio"]), .bgcsr-portal button, .bgcsr-btn { min-height: 44px; }
}
@media (max-width: 480px) {
  .bgcsr-shell { padding: 14px; border-radius: 8px; }
  .bgcsr-card { padding: 14px; }
  .bgcsr-product { grid-template-columns: 48px minmax(0, 1fr); }
  .bgcsr-product__image img { width: 48px; height: 48px; }
  .bgcsr-product__quantity { grid-column: 2; }
  .bgcsr-portal .bgcsr-product__quantity input { max-width: 120px; }
  .bgcsr-step-list__number { width: 28px; height: 28px; }
  .bgcsr-step-list li:not(:last-child)::after { top: 13px; left: calc(50% + 17px); width: calc(100% - 34px); }
  .bgcsr-actions .bgcsr-btn { flex: 1 1 auto; }
}
@media (prefers-reduced-motion: reduce) {
  .bgcsr-mode-option, .bgcsr-btn { transition: none; }
}

/* The verified lookup is the primary path; general withdrawal is a fallback. */
.bgcsr-fallback {
  display: flex; align-items: center; justify-content: space-between;
  gap: 12px 16px; flex-wrap: wrap;
  border-top: 1px solid var(--bgcsr-border);
  margin-top: 20px; padding-top: 20px;
}
.bgcsr-portal .bgcsr-fallback .bgcsr-muted { flex: 1 1 220px; margin: 0; }
.bgcsr-fallback .bgcsr-btn { flex: 0 1 auto; }
.bgcsr-portal [data-bgcsr-title],
.bgcsr-portal .bgcsr-progress { scroll-margin-top: 24px; }
@media (max-width: 650px) {
  .bgcsr-fallback { align-items: stretch; }
  .bgcsr-fallback .bgcsr-btn { flex: 1 1 100%; }
  .bgcsr-portal input:not([type="hidden"]):not([type="radio"]),
  .bgcsr-portal textarea, .bgcsr-portal select { font-size: 16px; }
}

/* Unavailable products are visible but cannot be selected. Keep status text readable. */
.bgcsr-portal .bgcsr-product--unavailable { background: var(--bgcsr-subtle); border-radius: 6px; padding: 14px 12px; margin: 4px 0; border: 1px solid var(--bgcsr-border); }
.bgcsr-product--unavailable .bgcsr-product__image { opacity: .48; filter: grayscale(1); }
.bgcsr-portal .bgcsr-product--unavailable .bgcsr-product__text strong { color: var(--bgcsr-muted); }
.bgcsr-portal .bgcsr-product__blocked { display: inline-block; font-size: 13px; font-weight: 600; color: var(--bgcsr-muted); }
.bgcsr-portal .bgcsr-product__reason { margin: 8px 0 0; color: var(--bgcsr-text); font-size: 13px; }

/* Balanced return details: two equal columns, calm vertical rhythm, theme-safe. */
.bgcsr-portal .bgcsr-contact-fields,
.bgcsr-portal .bgcsr-secondary-fields { gap: 16px 20px; align-items: start; }
.bgcsr-portal .bgcsr-contact-fields > p,
.bgcsr-portal .bgcsr-secondary-fields > p,
.bgcsr-portal .bgcsr-statement-fields > p { margin: 0; min-width: 0; }
.bgcsr-portal .bgcsr-contact-fields > .bgcsr-field--wide { grid-column: 1 / -1; }
.bgcsr-portal .bgcsr-statement-fields { display: grid; gap: 18px; margin-top: 24px; }
.bgcsr-portal .bgcsr-field-hint { display: block; font-size: 12px; line-height: 1.45; color: var(--bgcsr-muted); margin-top: 6px; }
.bgcsr-portal textarea.bgcsr-textarea--declaration { height: 88px; min-height: 88px; max-height: 240px; resize: vertical; }
.bgcsr-portal textarea.bgcsr-textarea--short { height: 76px; min-height: 76px; max-height: 200px; resize: vertical; }
.bgcsr-portal .bgcsr-contact-fields input:not([type="hidden"]),
.bgcsr-portal .bgcsr-contact-fields textarea,
.bgcsr-portal .bgcsr-secondary-fields textarea { width: 100%; }
@media (max-width: 650px) {
  .bgcsr-portal .bgcsr-contact-fields,
  .bgcsr-portal .bgcsr-secondary-fields { grid-template-columns: minmax(0, 1fr); gap: 14px; }
  .bgcsr-portal .bgcsr-statement-fields { margin-top: 20px; gap: 16px; }
}

/* Request type selection & claim form fields (BGCS v1.1) */
.bgcsr-portal .bgcsr-type-selection {
  border: 0; padding: 0; margin: 0 0 16px;
}
.bgcsr-portal .bgcsr-type-legend {
  font-size: 14px; font-weight: 600; color: var(--bgcsr-text);
  margin-bottom: 8px; padding: 0;
}
.bgcsr-portal .bgcsr-type-radios {
  display: grid; grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}
.bgcsr-portal .bgcsr-type-option {
  display: flex; align-items: flex-start; gap: 10px;
  border: 1px solid var(--bgcsr-border); border-radius: 6px;
  padding: 12px 14px; cursor: pointer;
  background: var(--bgcsr-card);
}
.bgcsr-portal .bgcsr-type-option:hover {
  border-color: var(--bgcsr-accent);
}
.bgcsr-portal .bgcsr-type-option input[type="radio"] {
  margin-top: 2px; flex-shrink: 0; width: 16px; height: 16px;
}
.bgcsr-portal .bgcsr-type-option__title {
  display: block; font-size: 13px; font-weight: 600; color: var(--bgcsr-text);
}
.bgcsr-portal .bgcsr-type-option__desc {
  display: block; font-size: 12px; line-height: 1.4; color: var(--bgcsr-muted);
  margin-top: 2px;
}
.bgcsr-portal .bgcsr-panel-withdrawal[hidden],
.bgcsr-portal .bgcsr-panel-claim[hidden] {
  display: none !important;
}
.bgcsr-portal .bgcsr-claim-fieldset {
  border: 0; padding: 0; margin: 12px 0;
}
.bgcsr-portal .bgcsr-field-subheading {
  font-size: 13px; font-weight: 600; color: var(--bgcsr-text);
  margin-bottom: 8px; padding: 0;
}
.bgcsr-portal .bgcsr-radios {
  display: flex; flex-direction: column; gap: 8px;
}
.bgcsr-portal .bgcsr-radios--grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 8px 12px;
}
.bgcsr-portal .bgcsr-radios label {
  display: flex; align-items: center; gap: 8px;
  font-size: 13px; color: var(--bgcsr-text); cursor: pointer;
}
.bgcsr-portal .bgcsr-radios input[type="radio"] {
  margin: 0; width: 16px; height: 16px; flex-shrink: 0;
}
.bgcsr-portal .bgcsr-fields--two-col {
  display: grid; grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px 20px; margin-bottom: 12px;
}
.bgcsr-portal .bgcsr-fields--two-col > p {
  margin: 0; min-width: 0;
}
.bgcsr-portal .bgcsr-fields--two-col input {
  width: 100%;
}
.bgcsr-portal #bgcsr-verified-panel-claim textarea,
.bgcsr-portal #bgcsr-general-panel-claim textarea {
  width: 100%; min-height: 80px; resize: vertical;
}

@media (max-width: 650px) {
  .bgcsr-portal .bgcsr-type-radios { grid-template-columns: minmax(0, 1fr); }
  .bgcsr-portal .bgcsr-fields--two-col { grid-template-columns: minmax(0, 1fr); gap: 12px; }
  .bgcsr-portal .bgcsr-radios--grid { grid-template-columns: minmax(0, 1fr); }
}